Frequently Asked Questions

We offer a wide range of graphic design services including logo design, branding, business cards, brochures, social media graphics, packaging design, website design, and more. If you have a specific project in mind, feel free to contact us. We also specialize in digital design solutions including: • Website design (UI/UX) on WIX and Shopify • Mobile app interface design • Digital branding and identity • Interactive prototypes • Design systems and style guides • Email templates and digital ads

Graphic design often focuses on visual content for print (like brochures or logos), while digital design is specifically for screens—websites, mobile apps, user interfaces, and other interactive digital experiences.

We work across various sectors including tech, healthcare, ecommerce, SaaS, education, finance, and more. Our design approach is always tailored to your industry and target audience.

Our graphic design process typically includes: 1. Discovery – We discuss and understand your goals, audience, and vision. 2. Concept Development – We create initial design concepts. 3. Revisions – You provide feedback and we refine the designs. 4. Final Delivery – We deliver the final files in all required formats. Our digital design process includes: 1. Discovery – Understanding your goals, users, and brand. 2. Wireframing – Laying out the structure of the interface. 3. UI Design – Applying visuals, colors, and brand elements. 4. Prototyping – Creating interactive mockups. 5. Handoff – Delivering files and design specs to developers.

We use industry-standard tools like Figma, Adobe XD and Adobe Creative Suite. We can also adapt to your team’s preferred tools.

Absolutely! We can review your current website or app, suggest design improvements, and provide a fresh, user-friendly redesign to elevate your digital presence. Let's make your digital presence shine!

We primarily focus on design, but we often collaborate with development teams and can recommend trusted developers. If needed, we can manage the full project in partnership with developers.

Timelines vary depending on the complexity of the project. For example: - A logo design may take 1–2 weeks - A full branding package could take 3–6 weeks. - A simple landing page may take 1–2 weeks - A full app or website design could take 4–8+ weeks. We will provide timelines during the proposal stage and aim to deliver the first draft within 3 working days (Sundays and Singapore public holidays are not counted working days).

Pricing depends on the scope of the project. We offer both flat-rate packages and custom quotes. Contact us for a free consultation and estimate.

Yes, you can cancel anytime. However, please note that no refund is provided for mid-month cancellations. Your service will continue until the end of the paid month. We're here to make things easy for you!

Most projects include 2–3 rounds of revisions, but we’re flexible up to 5. Additional revisions can be discussed if needed (subject to charges).

Yes! Once the final payment is made, you own the rights to the final approved design(s). We may keep a copy for portfolio use unless requested otherwise.

For graphic design projects, we typically provide high-resolution files in multiple formats such as JPG, PNG, PDF, AI, EPS, and SVG—depending on the project needs. For digital design projects, you’ll receive organized design files, prototypes, and developer-ready assets—typically in Figma or your preferred format. We also include style guides or design specs when needed.

Absolutely. We can refresh or redesign existing branding, or work with your current assets to ensure consistency across all materials.

We don’t handle printing in-house, but we can recommend trusted and experienced printers and provide you with print-ready files.

Client satisfaction is our priority. We work collaboratively and include revision rounds to ensure you’re happy with the final result. If concerns arise, we’re always open to discussing solutions.

Absolutely! We collaborate with clients worldwide through email, phone, and video calls. Distance is no barrier to great design. Let's create something amazing together, no matter where you are!

Yes, we offer retainers or monthly design support plans for businesses that need continuous design work, updates, or new screens added over time.

Just reach out to us via our contact form, email, or phone. We'll set up a consultation to understand your needs and craft a custom proposal just for you. Let's get started!