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What services do you offer?We offer a wide range of graphic design services including logo design, branding, business cards, brochures, social media graphics, packaging design, website design, and more. If you have a specific project in mind, feel free to contact us. We also specialize in digital design solutions including: Website design (UI/UX) on WIX and Shopify Mobile app interface design Digital branding and identity Interactive prototypes Design systems and style guides Email templates and digital ads
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What’s the difference between graphic design and digital design?Graphic design often focuses on visual content for print (like brochures or logos), while digital design is specifically for screens—websites, mobile apps, user interfaces, and other interactive digital experiences.
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What industries do you work with?We work across various sectors including tech, healthcare, ecommerce, SaaS, education, finance, and more. Our design approach is always tailored to your industry and target audience.
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How does the design process work?Our graphic design process typically includes: Discovery – We discuss and understand your goals, audience, and vision. Concept Development – We create initial design concepts. Revisions – You provide feedback and we refine the designs. Final Delivery – We deliver the final files in all required formats. Our digital design process includes: Discovery – Understanding your goals, users, and brand. Wireframing – Laying out the structure of the interface. UI Design – Applying visuals, colors, and brand elements. Prototyping – Creating interactive mockups. Handoff – Delivering files and design specs to developers.
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What tools do you use?We use industry-standard tools like Figma, Adobe XD and Adobe Creative Suite. We can also adapt to your team’s preferred tools.
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Can you redesign my existing website or app?Absolutely. We can audit your current digital product, identify design improvements, and deliver a fresh and user-friendly redesign.
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Do you handle development or just design?We primarily focus on design, but we often collaborate with development teams and can recommend trusted developers. If needed, we can manage the full project in partnership with developers.
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How long does a typical project take?Timelines vary depending on the complexity of the project. For example: - A logo design may take 1–2 weeks - A full branding package could take 3–6 weeks. - A simple landing page may take 1–2 weeks - A full app or website design could take 4–8+ weeks. Sundays and Singapore public holidays are not counted working days. We will provide timelines during the proposal stage and aim to deliver the first draft as soon as we can!
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How much do your services cost?Pricing depends on the scope of the project. We offer both flat-rate packages and custom quotes. Contact us for a free consultation and estimate.
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Is it possible to cancel my plan/package anytime?Yes, you can! However, please note that no refund is given if you cancel mid-month. Service will cease on the last day of the paid month based on the sign-up date.
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How many revisions are included?Most projects include 2–3 rounds of revisions, but we’re flexible up to 5. Additional revisions can be discussed if needed (subject to charges).
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Do I own the final designs?Yes! Once the final payment is made, you own the rights to the final approved design(s). We may keep a copy for portfolio use unless requested otherwise.
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What file formats will I receive?For graphic design projects, we typically provide high-resolution files in multiple formats such as JPG, PNG, PDF, AI, EPS, and SVG—depending on the project needs. For digital design projects, you’ll receive organized design files, prototypes, and developer-ready assets—typically in Figma or your preferred format. We also include style guides or design specs when needed.
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Can you work with my existing brand or logo?Absolutely. We can refresh or redesign existing branding, or work with your current assets to ensure consistency across all materials.
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Do you offer printing services?We don’t handle printing in-house, but we can recommend trusted and experienced printers and provide you with print-ready files.
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What if I’m not satisfied with the design?Client satisfaction is our priority. We work collaboratively and include revision rounds to ensure you’re happy with the final result. If concerns arise, we’re always open to discussing solutions.
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Can you work with clients remotely?Yes! We work with clients locally and internationally via email, phone, and video calls. Distance is no barrier.
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Do you offer ongoing design support?Yes, we offer retainers or monthly design support plans for businesses that need continuous design work, updates, or new screens added over time.
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How can I begin?Simply reach out via our contact form, email, or phone. We'll set up a consultation to understand your needs and prepare a tailored proposal.
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What types of illustration services do you offer?We provide a wide range of illustration services, including editorial illustration, commercial illustration, book and cover art, character design, concept art, infographic illustrations, branding visuals, and custom commissions. Whether you're a publisher, brand, or creative agency, we tailor our services to suit your needs.
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How is pricing determined?Pricing varies based on project complexity, usage rights, timeline, and the type of illustration needed. A detailed quote with fixed rate will be provided after reviewing your project brief.
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What’s your typical turnaround time?Turnaround times depend on the scope of the project, but for most standard illustrations, delivery ranges from 5–30 business days. Sundays and Singapore public holidays are not counted working days. Rush projects may be accommodated for an additional fee. Additional illustrations / AI generated images may also be requested at USD20 each.
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Can I request revisions?Absolutely! We include a set number of revisions (typically 2–3 rounds) as part of our standard packages. Additional revisions can be requested at an extra cost.
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What if I don’t know exactly what I want yet?No problem! We’re happy to guide you through the process. We can help define your project, suggest styles, and offer creative direction to bring your vision to life.
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Can you create custom illustration styles?Yes! Our artists each have a unique style, but we can adapt to various styles—whether bold and graphic, soft and painterly, or highly detailed.
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How do I get started?Simply contact us with details about your project (scope, timeline, style references, and budget, if available). We’ll respond within 1–2 business days to discuss next steps and provide a quote.
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